FAQs

Our Frequently Asked Questions that are commonly asked by customers

This depends on the size of the project and our current workload. This can take anything from a few days to a few weeks. We will always estimate the timeframe before we start the project.

Restoration work done well on most antiques will make them more valuable. In order to show off the piece’s beauty in a good way, restoration should be done correctly. This makes the antique look good and be useful in your home.

Furniture refinishing is a more complicated and time-consuming process than furniture restoration. It takes more time and effort. Refinishing uses the bones of a piece of furniture to make something new, rather than trying to bring it back to how it looked when it was new.

Yes we offer all kind of repairs including the upholstery. We are the only place you need to go for all your furniture repair needs.

We can give an estimate over the phone, but we would need to ask a few questions first.

Its also handy if you could send over a few images by email.

The Abbey group works with insurance agencies to resolve claims and provide first class restoration that will delight the policy-holder. We have extensive proven experience of a wide variety of restoration work and will happily provide testimonials, some of which are available on this site.

We provide a full quote and timing estimate for any work within 48 hours of a site visit.

Wherever possible we use wood from sustainable resources and we continually improve our programme of energy efficient and recycling policies at our workshops. As a testament to our commitment, the Abbey group were proud winners of the Environment Business of the Year Award.

Every piece carries the Abbey group lifetime guarantee. Not only are your individual items guaranteed, but we take that a step further. We understand that your requirements can change, after a house move or redecoration, for example, and we will happily part-exchange any Abbey group piece for new at any time.

We are open Monday to Thursday from 8am-5pm and Friday from 8am to 1.15pm. We are closed on weekends.