24 hour service abbey 24 Hours Call 

- 01708 741135
Bringing a wealth of experience
and the highest standards to
all the work we do.
GALLERY

All about the Abbey Group

We are a family-owned business, trading for over eight generations, and bring a wealth of experience and the highest standards to all the work we do.

The Abbey group workshops are based in Romford, Essex and we offer delivery around the UK and an international export service.

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MEET THE TEAM

Meet our craftsmen in our videos we have produced

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AWARDS

Please take a look at the awards we have won in recent years

Testimonials

TESTIMONIALS

Many of our clients have glowing feedback on how well the restoration went for them.

The Abbey Group Promise

  • We fulfil all of your restoration needs, no need for multiple suppliers
  • We provide specialist workmanship to the highest standard
  • We communicate clearly and speedily with customers and insurers
  • We give you a personal service, with one point of contact

Our history spans over a century of experience and knowledge of restoration and manufacturing. The many skills that are needed to restore each piece are as much a part of our business today as they were eight generations ago. We invest in our own training scheme so that the skills of our master craftsmen are passed on for the future.

Our customers come first

Our skill and commitment is evident in each piece we restore. We match this with exemplary customer service and pledge to respond to every enquiry within 24 hours, and provide a full quote and timing estimate for any work within 48 hours of a site visit. If large items are being restored at our premises then we will provide replacement items free of charge to keep any inconvenience to a minimum.

Sustainability Policy

Wherever possible we use wood from sustainable resources and we continually improve our programme of energy efficient and recycling policies at our workshops. As a testament to our commitment, the Abbey group were proud winners of the Environment Business of the Year Award.

The Abbey group service:

  • No-obligation written conservation report and quotation
  • Efficient handling of insurance claims
  • Valuation of damaged items, before and after proposed work
  • Expert restoration by Abbey group specialists
  • Reliable turnaround times
  • Storage facilities

Our Awards

Below are various awards that we have either won or come close as runners up, showing our commitment to the community and the environment.

The Essex Business Awards 2009 – WINNER
Customer Service and Care (see above, Lisa with her award)

Essex Countrywide Business Awards 2009 – WINNER
Excellent Customer Care Category (see above, Lee and Lisa with their award)

Havering Business Awards 2009 – FINALIST
Lisa Symons, Business Person of the Year

The Essex Business Awards 2006 – WINNER
Lisa Symons, Business Heroine of the Year Award

Havering Business Awards 2006 Highly Commended Shortlisted and Nominated for Customer Care

Havering Business Awards 2005 – WINNER
Environmental Business of the Year Award.

Havering Business Awards 2005 Highly Commended,
Shortlisted and Nominated for Customer Care

Thames Gateway Business Awards 2005
Runner Up, Short listed and Nominated for Environment Awards

Thames Gateway Business Awards 2005
Short listed and Nominated for Customer Care

Abbey Group winning award
Essex Business Excellence Awards 2009
What our clients say
We would like to express our sincere thanks for the incredible work carried out by you and your team at Abbey Antiques. We have known Abbey Antiques since July 2008 and can confirm their professionalism and courtesy at all times – therefore we can fully recommend their services. Abbey Antiques understood our requirements/needs and historically we knew they could deliver. Thanks to Lisa, Lee and their team’s efforts, knowledge and skill we have complete faith in them and trust in their service.
The Government of Gibraltar
Thank you for the wonderful work you carried out on our old hall table. It was in really poor condition, having taken many knocks over the years and with many marks on the top of it. You have transformed it virtually back to new and it is again sitting proudly in my hall and looking so much better. Many thanks… I will always recommend your work.
Karen Goldman.
Absolutely brilliant service. Kept me fully informed throughout, and fantastic restoration job beyond anything | could have anticipated! Also provided fully flexible time slots for delivery, Which is vital if you're working difficult hours. | cannot recommend this company more, totally outstanding in every way: service which is so rarely found nowadays. A lovely family firm.
Steve Mccann
We wanted to write to say how pleased we are with the restoration of our coffee table. I never thought that it would look as good as it does now considering its damage before hand. You have made it possible to enjoy the table again. We were getting the table restored as a surprise for my father as the table originally belonged to his father and he is over the moon with the results and sends his thanks as well. It has been a great pleasure to work with you and will recommend you in a flash to any of our friends and family.
David & Jacqui Coles
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abbey romford
LOCATION
Abbey Antiques & Furnishings Ltd
incorporating The Abbey Group.

Plot 1 Maldon Road
Danes Road Industrial Estate (off Crow Lane)
Romford Essex RM7 0JB

Opening Times

Monday – Thursday

Friday

8am–5pm

8am–1.15pm

Weekends and Evenings by appointment.

GET IN TOUCH
If you have any questions,
please do not hesitate call
01708 741135
Need to Get in Touch?
Fill in form opposite and send
info@abbey-group.net
trusted abbey antiques

Creating custom made furniture to suit every customer’s needs, from a stand-out piece or a complete room makeover.

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